Knowledge Base

  • I have set up Easy Surround but I can't hear any sound coming out from my BT speaker?

    Be aware Easy Surround feature is optimized when the audio source is providing 5.1 or 7.1 audio format. As the feature is using the audio information from the rear channels to be played into the Bluetooth speaker.

    Make sure the application you use (game, Netflix or others) is providing multichannel audio format for a perfect experience.

    If you're using stereo content, you can also enjoy a limited experience by activating our Surround effect in Nahimic audio tab. Depending on the app which is playing audio you might have some sound in the rear BT speaker but the feature is not well

  • Do I need to open Nahimic App and let it open in order to get Nahimic audio effects working?

    Nahimic Support · 1 · Last reply by Riki Gunawan

    No you do not need to open Nahimic interface to enjoy Nahimic audio effects. Nahimic audio processing will work automatically in the background. If you want to turn OFF Nahimic effects you simply have to open Nahimic app and switch OFF the global ON/OFF button in the Audio tab (same for Microphone). 

    You can basically control all Nahimic effects (ON/OFF buttons) from the interface, when you close or minimize it, the processing will keep working until it's ON.

    Note: you might feel the audio effects changing when you close/minimize the app while using Smart profile. This is a normal behavior

  • How can I access Nahimic Equalizer ?

    Nahimic Support · 1 · Last reply by Paul Black

    You can access Nahimic's EQ by going on the Audio tab and click on the EQ icon (on the top left of the page). This EQ page contains the x10 bands EQ you can set for each profile Music, Movie, Gaming, Communication.

    It also has some presets to help you configure based on what are you doing (FPS game, immersion movie...etc).

  • There is latency on my headphones when I am using Sound Sharing

    Nahimic Support · 0 · Posted

    As latency depends on multiple factors like hardware, signal quality, etc. we cannot ensure a zero latency experience. However, latency should be low enough to enjoy a movie or a video game on both headphones without any issue.

  • How can I preview how the Sound Tracker will react in my game?

    Nahimic Support · 1 · Last reply by Robert Voorspoels

    You can preview the Sound Tracker display in your game by clicking on the "Audio Test" button in the Sound Tracker tab.

  • How can I change Nahimic's language?

    Nahimic Support · 0 · Posted

    You can change the language in the preferences window (English, Simplified Chinese, Traditional Chinese, French, German, Italian, Spanish, Japanese, Korean, Russian, Portuguese or Polish). The default language is the language of your OS.

  • How can I set a device as the default one?

    Nahimic Support · 0 · Posted

    So as to set a device as the default one, go to the Windows® device manager, select the tab you are interested in (Playback or Recording) and then, right-click on the device you want to set as the default, and click on “Set as Default Device”.

  • Nahimic’s effects don’t seem to work on the S/PDIF and Optical devices I plugin. Why ?

    Nahimic Support · 0 · Posted

    S/PDIF and Optical devices are not supported by Nahimic because they are often used for specific audio experiences that we do not want to affect.

    If you plug one in, your driver will detect them, but Nahimic’s UI will remain disabled on audio page to show that Nahimic’s effects won’t be applied either to the S/PDIF or to the Optical.

    To choose a Nahimic compatible device, you can click on the disabled audio and / or microphone pages: a message will then appear, inviting you to choose an available and compatible device.

  • I never installed the Nahimic audio driver why it is running?

    The Nahimic audio driver is preinstalled on many PCs, Motherboards and Headset/Headphones by manufacturers like MSI, Lenovo, Dell, Alienware, Gigabyte, Huawei, Honor, Machenike, Thunderobot, AsRock.

  • I never installed the Nahimic audio driver why it is running?

    Nahimic Support · 1 · Last reply by H Y

    The Nahimic audio driver is preinstalled on many PCs, Motherboards and Headset/Headphones by manufacturers like MSI, Lenovo, Dell, Alienware, Gigabyte, Huawei, Honor, Machenike, Thunderobot, AsRock.

  • What type of speaker can I use as rear speaker?

    Nahimic Support · 1 · Last reply by Rıdvan Işık

    For now, only Bluetooth speaker can be selected as rear speaker to use Easy Surround feature. Any Bluetooth speaker can do the job, just make sure to connect it to your PC before starting the configuration.

  • Which headphone is compatible with Sound Sharing Plus ?

    Nahimic Support · 0 · Posted

    Sound Sharing Plus feature has been developed and optimized for headphones only. You can connect either Bluetooth, USB and Jack headphones. As latency is mainly due to hardware, using Sound Sharing Plus on speakers might lead to a bad audio experience.

  • What are the peripherals that are compatible with Nahimic?

    Nahimic Support · 0 · Posted

    The peripherals devices that are compatible with Nahimic are as below (output is for audio devices, input is for capture devices):

  • How do I reset my current audio / microphone profile?

    Nahimic Support · 0 · Posted

    You can reset your current profile to default settings by clicking on the small arrow at the bottom right of the audio page (or microphone page, depending on what you want to reset).

  • What is Sound Tracker?

    Nahimic Support · 4 · Last reply by Millsy

    The Sound Tracker is an FPS oriented feature that provides a visual indication localizing the source of the strongest sound while in a game. Thanks to this feature, players are able to pick up an approaching threat more definitively and easily, thereby being even more dynamic. Please report to this page to know which games are supported.

    The Sound Tracker captures the 5.1 and 7.1 sound streams processed by your audio system, and is displayed in a chosen list of games using DirectX 9,9c,10 and 11. Please remember that Sound Tracker is only available if you are using an audio

  • What is Windows® device manager and how do I access it?

    Nahimic Support · 0 · Posted

    Windows® device manager is the control window which shows the complete list of playback and recording devices on your computer. This window also allows you to enable, disable or set your playback and recording devices as the default. Here is the process to access it: 1 - On your Windows® taskbar, right-click on the volume icon. 2 - Click on Playback devices or Recording devices depending on what you are interested in. Playback devices are for audio devices, like speakers or headphones. Recording devices are capture devices, like microphones. And there you have it–you just accessed the Windows® device manager.

  • MSI motherboards and desktops supported by Nahimic 3

    Nahimic Support · 24 · Last reply by erpsterc

    Here is the list of compatible MB and desktop for Nahimic 3. We will try to keep it updated as much as possible.

    Tip: CTRL+F could help to find your model

  • What happens if I uninstall Nahimic audio driver?

    Nahimic Support · 2 · Last reply by Swerving Lemon

    If you uninstall the Nahimic audio driver:

    • Sound quality may noticeably decline.
    • The volume you experience may not be as loud as with the driver installed.
    • The speakers may begin buzzing or vibrating at when listening at higher volumes.
    • It is possible to damage the speakers when listening at a high volume.
    • You will lose all the additional features included with the Nahimic application. (EQ, Surround Sound, Bass boost, Treble boost…).
  • What happens if I uninstall Nahimic audio driver?

    Nahimic Support · 0 · Posted

    If you uninstall the Nahimic audio driver:

    • Sound quality may noticeably decline.
    • The volume you experience may not be as loud as with the driver installed.
    • The speakers may begin buzzing or vibrating at when listening at higher volumes.
    • It is possible to damage the speakers when listening at a high volume.
    • You will lose all the additional features included with the Nahimic application. (EQ, Surround Sound, Bass boost, Treble boost…)
  • What type of speakers can I use as front speakers?

    Nahimic Support · 1 · Last reply by Hjalmar Nordén

    You can use your internal speakers or any external speakers connected through USB, HDMI or 3.5mm jack as front device to enjoy Easy Surround feature. For instance, you can combine your HDMI monitor speakers with one Bluetooth speaker to create a more realisic surround sound effect.