New Topics

  • Nahimic Audio Driver Update

    Nahimic Support · 1 · Last reply by aymane lamsouguer

    In order to update Nahimic driver, please launch the attached tool that will process to detect your hardware, check your system updates, clean and install everything needed to get Nahimic working again with latest driver updates.

  • I can only hear sound on one headset, why?

    Nahimic Support · 0 · Posted

    Some new systems are running with latest Intel processing technology.

    In these specific cases, when you connect two Bluetooth headsets you might observe the second headset will have two different output devices in Windows device list, one from Intel and one from Microsoft driver, as you can see on the image below:

    If you are in that case, you will have to select the one from Microsoft (with no "hardware acceleration" option). To do so, open the device properties and check:

  • I can’t hear any sound on my system after using Sound Sharing

    Nahimic Support · 0 · Posted

    As we are using our Virtual Audio Device to mirror the audio on your two selected devices, this one is selected when Sound Sharing is used.

  • There is latency on my headphones when I am using Sound Sharing

    Nahimic Support · 0 · Posted

    As latency depends on multiple factors like hardware, signal quality, etc. we cannot ensure a zero latency experience. However, latency should be low enough to enjoy a movie or a video game on both headphones without any issue.

  • Which headphone is compatible with Sound Sharing Plus ?

    Nahimic Support · 0 · Posted

    Sound Sharing Plus feature has been developed and optimized for headphones only. You can connect either Bluetooth, USB and Jack headphones. As latency is mainly due to hardware, using Sound Sharing Plus on speakers might lead to a bad audio experience.

  • Lenovo laptops supported by Nahimic 3

    Nahimic Support · 1 · Last reply by Badenite

    Here follows our Lenovo Legion lapotps which run Nahimic 3.

  • What are the audio devices compatible with Nahimic

    Nahimic Support · 0 · Posted

    Nahimic effects can work with any device, speaker or headset with Bluetooth, USB, 3.5mm jack or HDMI connection.

    When you're using an analog device (internal speakers, jack or SPDIF), Nahimic will apply automatically the effects on it.

    When you're using a digital device (USB, HDMI, Bluetooth) Nahimic will ask you if you want to optimize it with Nahimic audio processing. Because some digital devices can already have their own audio processing embedded, so we let you choose if you want your default audio settings or Nahimic audio effects on it.

  • How can I access Nahimic Equalizer ?

    Nahimic Support · 1 · Last reply by Paul Black

    You can access Nahimic's EQ by going on the Audio tab and click on the EQ icon (on the top left of the page). This EQ page contains the x10 bands EQ you can set for each profile Music, Movie, Gaming, Communication.

    It also has some presets to help you configure based on what are you doing (FPS game, immersion movie...etc).

  • Do I need to open Nahimic App and let it open in order to get Nahimic audio effects working?

    Nahimic Support · 1 · Last reply by Riki Gunawan

    No you do not need to open Nahimic interface to enjoy Nahimic audio effects. Nahimic audio processing will work automatically in the background. If you want to turn OFF Nahimic effects you simply have to open Nahimic app and switch OFF the global ON/OFF button in the Audio tab (same for Microphone). 

    You can basically control all Nahimic effects (ON/OFF buttons) from the interface, when you close or minimize it, the processing will keep working until it's ON.

    Note: you might feel the audio effects changing when you close/minimize the app while using Smart profile. This is a normal behavior

  • Can I tune separately the volume for front and rear speaker ?

    Nahimic Support · 0 · Posted

    Yes, there’s a separate volume bar for front speaker and rear speaker, so you can adjust accordingly based on your need.

  • There is a delay between my front and rear speakers when I'm using Easy Surround, how do I handle this?

    Nahimic Support · 0 · Posted

    If you can feel a delay between your front device (i.e: internal speakers) and your rear device (Bluetooth speakers) you can use the "Delay" bar to adjust the latency. As latency is mainly due to hardware (from Bluetooth technology), if the latency is really important, we suggest you to change a Bluetooth speaker to a more recent one.

  • What type of speakers can I use as front speakers?

    Nahimic Support · 0 · Posted

    You can use your internal speakers or any external speakers connected through USB, HDMI or 3.5mm jack as front device to enjoy Easy Surround feature. For instance, you can combine your HDMI monitor speakers with one Bluetooth speaker to create a more realisic surround sound effect.

  • What type of speaker can I use as rear speaker?

    Nahimic Support · 1 · Last reply by Rıdvan Işık

    For now, only Bluetooth speaker can be selected as rear speaker to use Easy Surround feature. Any Bluetooth speaker can do the job, just make sure to connect it to your PC before starting the configuration.

  • I have set up Easy Surround but I can't hear any sound coming out from my BT speaker?

    Be aware Easy Surround feature is optimized when the audio source is providing 5.1 or 7.1 audio format. As the feature is using the audio information from the rear channels to be played into the Bluetooth speaker.

    Make sure the application you use (game, Netflix or others) is providing multichannel audio format for a perfect experience.

    If you're using stereo content, you can also enjoy a limited experience by activating our Surround effect in Nahimic audio tab. Depending on the app which is playing audio you might have some sound in the rear BT speaker but the feature is not well

  • How can I access Easy Surround feature?

    Nahimic Support · 0 · Posted

    You will find Easy Surround feature as a new tab into Nahimic UI if you are in the following conditions:

    • Easy Surround is only available on some specific PC brands: Lenovo and MSI
    • for MSI users, Easy Surround feature will be only available for latest generations running on Nahimic driver 4.x.x

    If you are in these conditions but do not see Easy Surround feature into Nahimic interface, make sure Nahimic app and driver are up to date. Updates go throught Microsoft store for the app and Windows update for the driver. You can also use our generic restore tool to

  • What is Easy Surround feature?

    Nahimic Support · 0 · Posted

    Easy Surround is perfect when you play games or watch movies. It creates a realistic immersive audio experience with multiple speakers placed around you.

    It combines your internal speakers or other external speakers (USB, jack, HDMI) placed in front of you, with a Bluetooth speaker placed behind you to immerse you into the scene.

    You will be able to feel the surround sound by playing an adapted content: 5.1 or 7.1 on your favorite game or movie.

    Be sure to connect a Bluetooth speaker to your PC before using Easy Surround feature.

  • Compatible Games List

    Nahimic Support · 33 · Last reply by Cam

    Dear users,

    You can find below the list of compatible games with our Soundtracker:

  • [UPDATED] How to recover Nahimic with one-click!

    Nahimic Support · 42 · Last reply by hi

    After a Windows update or an unexpected malfunction, Nahimic might fail to initialize properly and the following message could appear "Nahimic has failed to initialize". 

    If you're experiencing any problem with Nahimic, you can try to recover Nahimic full functionality by using the attached Nahimic automatic restore tool.

    You simply has to launch the tool with one click and it will process to detect your hardware, check your system updates, clean and install everything needed to get Nahimic working again. 

    It is as simple as that! In case you're still experiencing any problem do not hesitate to contact us directly by

  • Why did the Nahimic companion install on my PC?

    Nahimic Support · 0 · Posted

    If your PC was shipped with the Nahimic audio driver pre-installed, a recent update to the driver added the companion app to provide a user interface for the driver and allow you to add additional Nahimic features. In the past, if your PC was using the Nahimic audio driver to optimize sound quality, there was no user interface letting you know when it was being updated or used. The companion app is there to let you know the version and to help you maintain your drivers.

  • What is Nahimic audio driver?

    Nahimic Support · 0 · Posted

    The Nahimic audio driver is audio software that optimizes the performance of the speakers in your PC.