All Topics| Community help & shares Top Helprace RSS https://nahimic.helprace.com/s1-general/all/top?format=rss What do I need to use Nahimic 3? First of all: you’ll need a compatible laptop or motherboard. All the models are not supported by Nahimic 3, you can check here: 

MSI Notebooks

MSI Motherboards and PCs

Gigabyte/AORUS Notebooks

- You need to be on Windows 10 RS3 (Build 1709) or higher, Nahimic needs components present on this version to be fully functional

- You’ll need the Realtek audio driver for Nahimic 3, you can find them on your manufacturer's website if your system is compatible.

- The application is now in the Windows Store : https://www.microsoft.com/en-us/p/nahimic/9n36ppmp8s23

]]> Mon, 05 Jun 2023 09:01:44 +0000 https://nahimic.helprace.com/i439-what-do-i-need-to-use-nahimic-3 https://nahimic.helprace.com/i439-what-do-i-need-to-use-nahimic-3 Nahimic Support Nahimic Support First of all: you’ll need a compatible laptop or motherboard. All the models are not supported by Nahimic 3, you can check here: 

MSI Notebooks

MSI Motherboards and PCs

Gigabyte/AORUS Notebooks

- You need to be on Windows 10 RS3 (Build 1709) or higher, Nahimic needs components present on this version to be fully functional

- You’ll need the Realtek audio driver for Nahimic 3, you can find them on your manufacturer's website if your system is compatible.

- The application is now in the Windows Store : https://www.microsoft.com/en-us/p/nahimic/9n36ppmp8s23

]]> Forum Rules

  • Before posting a topic, please be sure the question wasn't asked before by using the search bar. Duplication may be deleted and the user may be given a warning.

  • Posts are to be made in the relevant section. Users are asked to read the section descriptions before Users consistently posting to the wrong section may be given a warning.

    Members should post in a way that is respectful of other users. Flaming or abusing users in any way will not be tolerated.

  • Members can help other members. Be aware if you are talking to a members or an admin.

  • Members should remember[_cuted_]

    • ]]>     Mon, 08 Aug 2016 13:05:47 +0000 https://nahimic.helprace.com/i64-forum-rules https://nahimic.helprace.com/i64-forum-rules Nahimic Support Nahimic Support

  • Before posting a topic, please be sure the question wasn't asked before by using the search bar. Duplication may be deleted and the user may be given a warning.

  • Posts are to be made in the relevant section. Users are asked to read the section descriptions before Users consistently posting to the wrong section may be given a warning.

    Members should post in a way that is respectful of other users. Flaming or abusing users in any way will not be tolerated.

  • Members can help other members. Be aware if you are talking to a members or an admin.

  • Members should remember this board is aimed at a general audience. Posting pornographic or generally offensive text, images, links, etc. will not be tolerated.

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  • The above forum rules where applicable also apply to private messaging.

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    •  

    ]]>         Nahimic Audio Driver Update In order to update Nahimic driver, please launch the attached tool that will process to detect your hardware, check your system updates, clean and install everything needed to get Nahimic working again with latest driver update.

    ]]>     Wed, 12 Feb 2025 10:14:39 +0000 https://nahimic.helprace.com/i768-nahimic-audio-driver-update https://nahimic.helprace.com/i768-nahimic-audio-driver-update Nahimic Support Nahimic Support In order to update Nahimic driver, please launch the attached tool that will process to detect your hardware, check your system updates, clean and install everything needed to get Nahimic working again with latest driver update.

    ]]>         I can only hear sound on one headset, why? Some new systems are running with latest Intel processing technology.

    In these specific cases, when you connect two Bluetooth headsets you might observe the second headset will have two different output devices in Windows device list, one from Intel and one from Microsoft driver, as you can see on the image below:

    If you are in that case, you will have to select the one from Microsoft (with no "hardware acceleration" option). To do so, open the device properties and check:

    ]]>     Thu, 07 Dec 2023 14:51:37 +0000 https://nahimic.helprace.com/i767-i-can-only-hear-sound-on-one-headset-why https://nahimic.helprace.com/i767-i-can-only-hear-sound-on-one-headset-why Nahimic Support Nahimic Support Some new systems are running with latest Intel processing technology.

    In these specific cases, when you connect two Bluetooth headsets you might observe the second headset will have two different output devices in Windows device list, one from Intel and one from Microsoft driver, as you can see on the image below:

    image-1701960390890.png

    If you are in that case, you will have to select the one from Microsoft (with no "hardware acceleration" option). To do so, open the device properties and check:

    image-1701960502393.png

    ]]>         I can’t hear any sound on my system after using Sound Sharing As we are using our Virtual Audio Device to mirror the audio on your two selected devices, this one is selected when Sound Sharing is used.

    ]]>     Thu, 07 Dec 2023 14:20:25 +0000 https://nahimic.helprace.com/i766-i-can-t-hear-any-sound-on-my-system-after-using-sound-sharing https://nahimic.helprace.com/i766-i-can-t-hear-any-sound-on-my-system-after-using-sound-sharing Nahimic Support Nahimic Support As we are using our Virtual Audio Device to mirror the audio on your two selected devices, this one is selected when Sound Sharing is used.

    ]]>         There is latency on my headphones when I am using Sound Sharing As latency depends on multiple factors like hardware, signal quality, etc. we cannot ensure a zero latency experience. However, latency should be low enough to enjoy a movie or a video game on both headphones without any issue.

    ]]>     Thu, 07 Dec 2023 14:19:36 +0000 https://nahimic.helprace.com/i765-there-is-latency-on-my-headphones-when-i-am-using-sound-sharing https://nahimic.helprace.com/i765-there-is-latency-on-my-headphones-when-i-am-using-sound-sharing Nahimic Support Nahimic Support As latency depends on multiple factors like hardware, signal quality, etc. we cannot ensure a zero latency experience. However, latency should be low enough to enjoy a movie or a video game on both headphones without any issue.

    ]]>         Which headphone is compatible with Sound Sharing Plus ? Sound Sharing Plus feature has been developed and optimized for headphones only. You can connect either Bluetooth, USB and Jack headphones. As latency is mainly due to hardware, using Sound Sharing Plus on speakers might lead to a bad audio experience.

    ]]>     Thu, 07 Dec 2023 10:36:49 +0000 https://nahimic.helprace.com/i764-which-headphone-is-compatible-with-sound-sharing-plus https://nahimic.helprace.com/i764-which-headphone-is-compatible-with-sound-sharing-plus Nahimic Support Nahimic Support Sound Sharing Plus feature has been developed and optimized for headphones only. You can connect either Bluetooth, USB and Jack headphones. As latency is mainly due to hardware, using Sound Sharing Plus on speakers might lead to a bad audio experience.

    ]]>         Lenovo laptops supported by Nahimic 3 Here follows our Lenovo Legion lapotps which run Nahimic 3.

    ]]>     Mon, 05 Jun 2023 09:54:04 +0000 https://nahimic.helprace.com/i763-lenovo-laptops-supported-by-nahimic-3 https://nahimic.helprace.com/i763-lenovo-laptops-supported-by-nahimic-3 Nahimic Support Nahimic Support Here follows our Lenovo Legion lapotps which run Nahimic 3.

    Legion

    Legion 5
    Legion 5 PRO
    Legion 7
    Legion Slim 7

    Other

    IdeaPad Gaming 3
    刃7000K
    ]]>         What are the audio devices compatible with Nahimic Nahimic effects can work with any device, speaker or headset with Bluetooth, USB, 3.5mm jack or HDMI connection.

    When you're using an analog device (internal speakers, jack or SPDIF), Nahimic will apply automatically the effects on it.

    When you're using a digital device (USB, HDMI, Bluetooth) Nahimic will ask you if you want to optimize it with Nahimic audio processing. Because some digital devices can already have their own audio processing embedded, so we let you choose if you want your default audio settings or Nahimic audio effects on it.

    ]]>     Tue, 18 Apr 2023 10:10:07 +0000 https://nahimic.helprace.com/i762-what-are-the-audio-devices-compatible-with-nahimic https://nahimic.helprace.com/i762-what-are-the-audio-devices-compatible-with-nahimic Nahimic Support Nahimic Support Nahimic effects can work with any device, speaker or headset with Bluetooth, USB, 3.5mm jack or HDMI connection.

    When you're using an analog device (internal speakers, jack or SPDIF), Nahimic will apply automatically the effects on it.

    When you're using a digital device (USB, HDMI, Bluetooth) Nahimic will ask you if you want to optimize it with Nahimic audio processing. Because some digital devices can already have their own audio processing embedded, so we let you choose if you want your default audio settings or Nahimic audio effects on it.

    ]]>         How can I access Nahimic Equalizer ? You can access Nahimic's EQ by going on the Audio tab and click on the EQ icon (on the top left of the page). This EQ page contains the x10 bands EQ you can set for each profile Music, Movie, Gaming, Communication.

    It also has some presets to help you configure based on what are you doing (FPS game, immersion movie...etc).

    ]]>     Tue, 18 Apr 2023 09:34:26 +0000 https://nahimic.helprace.com/i761-how-can-i-access-nahimic-equalizer https://nahimic.helprace.com/i761-how-can-i-access-nahimic-equalizer Nahimic Support Nahimic Support You can access Nahimic's EQ by going on the Audio tab and click on the EQ icon (on the top left of the page). This EQ page contains the x10 bands EQ you can set for each profile Music, Movie, Gaming, Communication.

    It also has some presets to help you configure based on what are you doing (FPS game, immersion movie...etc).

    image-1681810329934.png

    image-1681810384049.png

    ]]>         Do I need to open Nahimic App and let it open in order to get Nahimic audio effects working? No you do not need to open Nahimic interface to enjoy Nahimic audio effects. Nahimic audio processing will work automatically in the background. If you want to turn OFF Nahimic effects you simply have to open Nahimic app and switch OFF the global ON/OFF button in the Audio tab (same for Microphone). 

    You can basically control all Nahimic effects (ON/OFF buttons) from the interface, when you close or minimize it, the processing will keep working until it's ON.

    Note: you might feel the audio effects changing when you close/minimize the app while using Smart profile. This is a normal behavior[_cuted_]

    ]]>     Tue, 18 Apr 2023 09:22:02 +0000 https://nahimic.helprace.com/i760-do-i-need-to-open-nahimic-app-and-let-it-open-in-order-to-get-nahimic-audio-effects-working https://nahimic.helprace.com/i760-do-i-need-to-open-nahimic-app-and-let-it-open-in-order-to-get-nahimic-audio-effects-working Nahimic Support Nahimic Support No you do not need to open Nahimic interface to enjoy Nahimic audio effects. Nahimic audio processing will work automatically in the background. If you want to turn OFF Nahimic effects you simply have to open Nahimic app and switch OFF the global ON/OFF button in the Audio tab (same for Microphone). 

    You can basically control all Nahimic effects (ON/OFF buttons) from the interface, when you close or minimize it, the processing will keep working until it's ON.

    Note: you might feel the audio effects changing when you close/minimize the app while using Smart profile. This is a normal behavior because of the way Smart profile is working based on application detection, among other things.

    ]]>         Can I tune separately the volume for front and rear speaker ? Yes, there’s a separate volume bar for front speaker and rear speaker, so you can adjust accordingly based on your need.

    ]]>     Tue, 18 Apr 2023 08:14:45 +0000 https://nahimic.helprace.com/i759-can-i-tune-separately-the-volume-for-front-and-rear-speaker https://nahimic.helprace.com/i759-can-i-tune-separately-the-volume-for-front-and-rear-speaker Nahimic Support Nahimic Support Yes, there’s a separate volume bar for front speaker and rear speaker, so you can adjust accordingly based on your need.

    image-1681805670016.png

    ]]>         There is a delay between my front and rear speakers when I'm using Easy Surround, how do I handle this? If you can feel a delay between your front device (i.e: internal speakers) and your rear device (Bluetooth speakers) you can use the "Delay" bar to adjust the latency. As latency is mainly due to hardware (from Bluetooth technology), if the latency is really important, we suggest you to change a Bluetooth speaker to a more recent one.

    ]]>     Tue, 18 Apr 2023 08:11:33 +0000 https://nahimic.helprace.com/i758-there-is-a-delay-between-my-front-and-rear-speakers-when-i-m-using-easy-surround-how-do-i-handle-this https://nahimic.helprace.com/i758-there-is-a-delay-between-my-front-and-rear-speakers-when-i-m-using-easy-surround-how-do-i-handle-this Nahimic Support Nahimic Support If you can feel a delay between your front device (i.e: internal speakers) and your rear device (Bluetooth speakers) you can use the "Delay" bar to adjust the latency. As latency is mainly due to hardware (from Bluetooth technology), if the latency is really important, we suggest you to change a Bluetooth speaker to a more recent one.

    image-1681805477025.png

    ]]>         What type of speakers can I use as front speakers? You can use your internal speakers or any external speakers connected through USB, HDMI or 3.5mm jack as front device to enjoy Easy Surround feature. For instance, you can combine your HDMI monitor speakers with one Bluetooth speaker to create a more realisic surround sound effect.

    ]]>     Tue, 18 Apr 2023 08:05:49 +0000 https://nahimic.helprace.com/i757-what-type-of-speakers-can-i-use-as-front-speakers https://nahimic.helprace.com/i757-what-type-of-speakers-can-i-use-as-front-speakers Nahimic Support Nahimic Support You can use your internal speakers or any external speakers connected through USB, HDMI or 3.5mm jack as front device to enjoy Easy Surround feature. For instance, you can combine your HDMI monitor speakers with one Bluetooth speaker to create a more realisic surround sound effect.

    ]]>         What type of speaker can I use as rear speaker? For now, only Bluetooth speaker can be selected as rear speaker to use Easy Surround feature. Any Bluetooth speaker can do the job, just make sure to connect it to your PC before starting the configuration.

    ]]>     Tue, 18 Apr 2023 08:00:37 +0000 https://nahimic.helprace.com/i756-what-type-of-speaker-can-i-use-as-rear-speaker https://nahimic.helprace.com/i756-what-type-of-speaker-can-i-use-as-rear-speaker Nahimic Support Nahimic Support For now, only Bluetooth speaker can be selected as rear speaker to use Easy Surround feature. Any Bluetooth speaker can do the job, just make sure to connect it to your PC before starting the configuration.

    ]]>         I have set up Easy Surround but I can't hear any sound coming out from my BT speaker? Be aware Easy Surround feature is optimized when the audio source is providing 5.1 or 7.1 audio format. As the feature is using the audio information from the rear channels to be played into the Bluetooth speaker.

    Make sure the application you use (game, Netflix or others) is providing multichannel audio format for a perfect experience.

    If you're using stereo content, you can also enjoy a limited experience by activating our Surround effect in Nahimic audio tab. Depending on the app which is playing audio you might have some sound in the rear BT speaker but the feature is not well[_cuted_]

    ]]>     Wed, 12 Apr 2023 15:12:37 +0000 https://nahimic.helprace.com/i755-i-have-set-up-easy-surround-but-i-can-t-hear-any-sound-coming-out-from-my-bt-speaker https://nahimic.helprace.com/i755-i-have-set-up-easy-surround-but-i-can-t-hear-any-sound-coming-out-from-my-bt-speaker Nahimic Support Nahimic Support Be aware Easy Surround feature is optimized when the audio source is providing 5.1 or 7.1 audio format. As the feature is using the audio information from the rear channels to be played into the Bluetooth speaker.

    Make sure the application you use (game, Netflix or others) is providing multichannel audio format for a perfect experience.

    If you're using stereo content, you can also enjoy a limited experience by activating our Surround effect in Nahimic audio tab. Depending on the app which is playing audio you might have some sound in the rear BT speaker but the feature is not well optimized for this case yet.

    Our development team will continue to work on stereo content situations to improve the Easy Surround experience!

    ]]>         How can I access Easy Surround feature? You will find Easy Surround feature as a new tab into Nahimic UI if you are in the following conditions:

    • Easy Surround is only available on some specific PC brands: Lenovo and MSI
    • for MSI users, Easy Surround feature will be only available for latest generations running on Nahimic driver 4.x.x

    If you are in these conditions but do not see Easy Surround feature into Nahimic interface, make sure Nahimic app and driver are up to date. Updates go throught Microsoft store for the app and Windows update for the driver. You can also use our generic restore tool to[_cuted_]

    ]]>     Wed, 12 Apr 2023 15:04:33 +0000 https://nahimic.helprace.com/i754-how-can-i-access-easy-surround-feature https://nahimic.helprace.com/i754-how-can-i-access-easy-surround-feature Nahimic Support Nahimic Support You will find Easy Surround feature as a new tab into Nahimic UI if you are in the following conditions:

    • Easy Surround is only available on some specific PC brands: Lenovo and MSI
    • for MSI users, Easy Surround feature will be only available for latest generations running on Nahimic driver 4.x.x

    If you are in these conditions but do not see Easy Surround feature into Nahimic interface, make sure Nahimic app and driver are up to date. Updates go throught Microsoft store for the app and Windows update for the driver. You can also use our generic restore tool to install latest update: https://nahimic.helprace.com/i751-new-how-to-recover-nahimic-with-one-click

    ]]>         What is Easy Surround feature? Easy Surround is perfect when you play games or watch movies. It creates a realistic immersive audio experience with multiple speakers placed around you.

    It combines your internal speakers or other external speakers (USB, jack, HDMI) placed in front of you, with a Bluetooth speaker placed behind you to immerse you into the scene.

    You will be able to feel the surround sound by playing an adapted content: 5.1 or 7.1 on your favorite game or movie.

    Be sure to connect a Bluetooth speaker to your PC before using Easy Surround feature.

    ]]>     Wed, 12 Apr 2023 14:55:49 +0000 https://nahimic.helprace.com/i753-what-is-easy-surround-feature https://nahimic.helprace.com/i753-what-is-easy-surround-feature Nahimic Support Nahimic Support Easy Surround is perfect when you play games or watch movies. It creates a realistic immersive audio experience with multiple speakers placed around you.

    It combines your internal speakers or other external speakers (USB, jack, HDMI) placed in front of you, with a Bluetooth speaker placed behind you to immerse you into the scene.

    You will be able to feel the surround sound by playing an adapted content: 5.1 or 7.1 on your favorite game or movie.

    Be sure to connect a Bluetooth speaker to your PC before using Easy Surround feature.

    ]]>         Sound Tracker 2.0: Compatible Games List Dear users,

    You can find below the list of compatible games with our Soundtracker 2.0.

    More games will be added in in future updates.

    ]]>     Thu, 02 Apr 2026 09:06:25 +0000 https://nahimic.helprace.com/i752-sound-tracker-2-0-compatible-games-list https://nahimic.helprace.com/i752-sound-tracker-2-0-compatible-games-list Nahimic Support Nahimic Support Dear users,

    You can find below the list of compatible games with our Soundtracker 2.0.

    More games will be added in in future updates.

    Amnesia: Rebirth
    Apex Legends
    ARK: Survival Evolved 
    Arma 3 
    Atomic Heart
    Back 4 Blood
    BattleField 4
    Black Myth: Wukong
    Borderlands 2
    Borderlands Game of the year Enhanced
    Call of Duty: Modern Warfare II
    Call of Duty: Modern Warfare II (Multiplayer)
    Chivalry 2
    Cyber Punk 2077
    Dark Souls 2
    Dark Souls 3
    DayZ 
    DOOM Eternal
    Dying Light 2
    Dying Light 
    Elite Dangerous
    Fallout 4 
    Fortnite
    God of War
    God of War
    Grand Theft Auto V 
    Helldivers 2
    High on life 
    Left 4 Dead 2 
    Mass Effect 3 (Legendary Edition)
    Metal Hellsinger
    Monster Hunter World
    Naraka: Bladepoint
    Overwatch 2
    Overwatch 
    Payday 2 
    Payday 3
    PUBG
    Resident Evil 4
    Returnal
    Sea of Thieves 2023
    Serious Sam: Siberian Mayhem
    Sniper Elite 5
    Team Fortress 2 
    The Anacrusis
    WitchFire
    World of Tanks 
    ]]>         [UPDATED] How to recover Nahimic with one-click! After a Windows update or an unexpected malfunction, Nahimic might fail to initialize properly and the following message could appear "Nahimic has failed to initialize". 

    If you're experiencing any problem with Nahimic, you can try to recover Nahimic full functionality by using the attached Nahimic automatic restore tool.

    You simply has to download and launch the tool with one click and it will process to detect your hardware, check your system updates, clean and install everything needed to get Nahimic working again. 

    It is as simple as that! In case you're still experiencing any problem do not hesitate to contact us directly[_cuted_]

    ]]>     Thu, 27 Nov 2025 08:56:52 +0000 https://nahimic.helprace.com/i751-updated-how-to-recover-nahimic-with-one-click https://nahimic.helprace.com/i751-updated-how-to-recover-nahimic-with-one-click Nahimic Support Nahimic Support After a Windows update or an unexpected malfunction, Nahimic might fail to initialize properly and the following message could appear "Nahimic has failed to initialize". 

    If you're experiencing any problem with Nahimic, you can try to recover Nahimic full functionality by using the attached Nahimic automatic restore tool.

    You simply has to download and launch the tool with one click and it will process to detect your hardware, check your system updates, clean and install everything needed to get Nahimic working again. 

    It is as simple as that! In case you're still experiencing any problem do not hesitate to contact us directly by submitting a new ticket. We'll be pleased to help you. 

    ]]>