I can't install Nahimic 2.3.20

I just updated to Windows 10 Creators Update, but the audio sounds cracked after updating. So I decide to update audio driver and Nahimic as well. I downloaded packages from MSI product support page. There are no problems while installing audio driver, however when I installed Nahimic 2, it popped up this

What should I do? Everything sounds horrible right now.....


edited:This problem has already happened before I updated, I thought the sound didn't cracked, so I didn't deal with this problem. But after I updated the sound cracked, I have to deal with it now.....

My laptop is GS60 6QD.

4 replies

CW Chien, your solution works like wonder even till the latest update! Thank you so much! 感激不已 :)


For English:https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

Hello there,I'm trying your step...

I got that problem,too...

It seens that you're Taiwanese?

Oh....the page I linked is in Taiwanese.....

Yes, I'm Taiwanese. XDDD

Me too,on Nahimic 2.5.5,I got same problem too...

I use your step and is ok.


oh ya! I found the solution!

The problem is Nahimic2_Setup.exe cannot found the old package to uninstall, so the new packages cannot be installed. We need a tool to uninstall those old packages.

1. Download this tool.  https://support.microsoft.com/zh-tw/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

2. Run Nahimic2_Setup.exe. it will pop up the error message, picture above, as usual.

3. Run that tool. Select "Yes, I am uninstalling" or something like that. Because my language is not English, I don't know what would it appear in English.

4. It will give you a list to choose the program you want to uninstall. Back to Nahimic setup error message. The title of that message is the name of program Nahimic setup wants to uninstall. you also can find the same name in the description, which is inside two "s .

5. Select the name in the list and click next. And that program will be uninstalled.

6. Back to Nahimic Setup. Cancel the error message. Click Confirm in another message(If it request you restart the computer, please restart).

7. If Nahimic Setup cancel the process by itself, please start it again. Or it will keep uninstalling old stuff and installing new stuff. 

8. You will need to repeat these steps many times to uninstall many programs manually. About 7 or 8 times.

9. Magic Done! My Speaker comes alive!

Let add some tag to make this solution be search more easily.


the old Check Devices Configurator cannot be removed.

Thank you so much!!!!!!  You just wizard!!!!!

I found that I had so many grammatical mistakes. Hahaha.

But I can't find the edit button....