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Nahimic 2.5.6 Volume slider not working (older versiones too)

Hi,

Iam on windows 10 Pro Version 1703(Build 15063.138; latest creators Patch). I haven a MSI 970A GAMING PRO CARBON Motherboard and installed the latest

Realtek Driver (6.0.1.8105 https://de.msi.com/Motherboard/support/970A-GAMING-PRO-CARBON.html#down-driver&Win10 64 )

and the Nahimic 2 Software (2.5.6 https://de.msi.com/Motherboard/support/970A-GAMING-PRO-CARBON.html#down-utility&Win10 64)

And when I start Nahimic 2+ (also checked 2.3.15) the Volume Sliders for Master Volume and Mic Volume are not working at all. Also the Mute Button and the device Button above the Volume Slider is showwing the menu, but the settings are not working in there. And when I switch from Audio to any other Menu (Mic, Sound Recorder...) I can't switch back to Audio or it takes forever!

Here is the Log file:

System.NullReferenceException: Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt.
bei NAudio.CoreAudioApi.Interfaces.IMMDevice.Activate(Guid& id, ClsCtx clsCtx, IntPtr activationParams, Object& interfacePointer)
bei NAudio.CoreAudioApi.MMDevice.GetAudioEndpointVolume()
bei AudioDeviceManager.AudioDevice.Init()
bei Nahimic2UI.DisabledPopUp.UpdateDevicesList()
bei Nahimic2UI.DisabledPopUp.DisabledPopUp_Loaded(Object sender, RoutedEventArgs e)
bei System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
bei System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
bei System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
bei System.Windows.UIElement.RaiseEvent(RoutedEventArgs e)
bei System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent)
bei System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root)
bei MS.Internal.LoadedOrUnloadedOperation.DoWork()
bei System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
bei System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
bei System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
bei System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
bei System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
bei System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

 

Every Time the same errors!!! Also send you an Request.

5 replies

Any News on the new Version?

Hello i have gt73vr . And i use nahimic 2.3.15. and download .2.5.6 from dekstop driver. What nahimoc for dekstop and laptop same?

Hey Michel, we are on a big version with a lot of fixes due to Creators Update. We test it a lot and we release it :)

Thy again for your quick support. I cleaned everything (Program Data, Package Cache, Unistalled Realtek Drivers and Nahimic) reinstalled and Problem is still there. I thin that the connection between windows 10 and Nahimic is not working. I think your technicians will see that in the log. Waiting for a response. thx

Hello Michel, 
Thank you for the log! Can you try to remove old version of Nahimic in Program Data and remove everything in Package Cache? 
I give your logs to my devs!