Recently bought a MSI GT62VR Pro laptop. I have tried Nahimic version 2.3.14 and the new Nahimic 2+ and have issues with both.
First, the laptop came with Nahimic using "Stereo" format, which made it sound like the speakers were absolutely garbage.. I turned the format to 7.1 and the difference is quite good. However, when plugging in my headset into the microphone and headphone jack, my headphones were like normal, but the microphone is not being detected AT ALL; it is sticking with the built-in mic next to the webcam. After uninstalling Nahimic, the computer had no issue at all recognizing the microphone and headphones. After trying to change the format between the 4 different options and unplugging the microphone and headphones plugs numerous times, I have found that the sound will completely just stop broadcasting through the speakers of the laptop. So the laptop is having an issue detecting the microphone with Nahimic. When I have both the microphone and headphones plugged in, and remove ONLY the headphones, the system won't play sound through the speakers with the microphone jack still being used by the microphone. If I unplug the microphone the system will either start using the speakers again or just completely stop playing sound at all.
The Nahimic software is recognizing me plugging the headphones in and pops up with the "External audio device detected", but nothing for the microphone pops up. After I click "Headphone" and "OK" the pop-up, the program changes from "Internal Speakers" to "Speakers" with the HEADPHONES plugged in? I have noticed that it was detecting and showing the word "Headphones" on the top left of the program instead of "Internal Speakers" and "Speakers", I am not sure why it shows "Speakers" with the headphones plugged in or why it stays like that when I unplug the headphones and leave the microphone in.
This software is trying to be too complicated and is really screwing up with simple things. I should be able to plug in my microphone and have that be detected and being used over my built-in. I should also be able to plug in my headset into the headphone-jack and have that play sound from my headphones and then convert back to speakers when the headset is unplugged..
Again, I've tried the Nahimic version that came installed on the machine when purchased, 2.3.14, and 2+.
My Realtek driver version is: 220.127.116.1159.
My headsets are a standard microphone/headphone 3.5mm jack - no USB.