Published Ordered Base de connaissances: | Community help & shares Published Ordered Base de connaissances Helprace RSS https://nahimic.helprace.com/fr/s1-general/knowledgebase/all?format=rss How can I turn ON or OFF Nahimic effects ? You can switch ON or OFF Nahimic’s effects by clicking on the global On/Off button on the Audio and Microphone tabs.

Please note that when you close or minimize Nahimic interface, the audio effects will keep working until it's ON. You don't even have to launch Nahimic app when you start your PC, the audio processing will always run in the background.

]]> Tue, 18 Apr 2023 09:26:37 +0000 https://nahimic.helprace.com/fr/i33-how-can-i-turn-on-or-off-nahimic-effects https://nahimic.helprace.com/fr/i33-how-can-i-turn-on-or-off-nahimic-effects Nahimic Support Nahimic Support You can switch ON or OFF Nahimic’s effects by clicking on the global On/Off button on the Audio and Microphone tabs.

Please note that when you close or minimize Nahimic interface, the audio effects will keep working until it's ON. You don't even have to launch Nahimic app when you start your PC, the audio processing will always run in the background.

]]> What do I need to use Nahimic 3? First of all: you’ll need a compatible laptop or motherboard. All the models are not supported by Nahimic 3, you can check here: 

MSI Notebooks

MSI Motherboards and PCs

Gigabyte/AORUS Notebooks

- You need to be on Windows 10 RS3 (Build 1709) or higher, Nahimic needs components present on this version to be fully functional

- You’ll need the Realtek audio driver for Nahimic 3, you can find them on your manufacturer's website if your system is compatible.

- The application is now in the Windows Store : https://www.microsoft.com/en-us/p/nahimic/9n36ppmp8s23

]]> Mon, 05 Jun 2023 09:01:44 +0000 https://nahimic.helprace.com/fr/i439-what-do-i-need-to-use-nahimic-3 https://nahimic.helprace.com/fr/i439-what-do-i-need-to-use-nahimic-3 Nahimic Support Nahimic Support First of all: you’ll need a compatible laptop or motherboard. All the models are not supported by Nahimic 3, you can check here: 

MSI Notebooks

MSI Motherboards and PCs

Gigabyte/AORUS Notebooks

- You need to be on Windows 10 RS3 (Build 1709) or higher, Nahimic needs components present on this version to be fully functional

- You’ll need the Realtek audio driver for Nahimic 3, you can find them on your manufacturer's website if your system is compatible.

- The application is now in the Windows Store : https://www.microsoft.com/en-us/p/nahimic/9n36ppmp8s23

]]> Why did the Nahimic companion install on my PC? If your PC was shipped with the Nahimic audio driver pre-installed, a recent update to the driver added the companion app to provide a user interface for the driver and allow you to add additional Nahimic features. In the past, if your PC was using the Nahimic audio driver to optimize sound quality, there was no user interface letting you know when it was being updated or used. The companion app is there to let you know the version and to help you maintain your drivers.

]]> Fri, 26 Feb 2021 10:14:34 +0000 https://nahimic.helprace.com/fr/i748-why-did-the-nahimic-companion-install-on-my-pc https://nahimic.helprace.com/fr/i748-why-did-the-nahimic-companion-install-on-my-pc Nahimic Support Nahimic Support If your PC was shipped with the Nahimic audio driver pre-installed, a recent update to the driver added the companion app to provide a user interface for the driver and allow you to add additional Nahimic features. In the past, if your PC was using the Nahimic audio driver to optimize sound quality, there was no user interface letting you know when it was being updated or used. The companion app is there to let you know the version and to help you maintain your drivers.

]]> [UPDATED] How to recover Nahimic with one-click! After a Windows update or an unexpected malfunction, Nahimic might fail to initialize properly and the following message could appear "Nahimic has failed to initialize". 

If you're experiencing any problem with Nahimic, you can try to recover Nahimic full functionality by using the attached Nahimic automatic restore tool.

You simply has to download and launch the tool with one click and it will process to detect your hardware, check your system updates, clean and install everything needed to get Nahimic working again. 

It is as simple as that! In case you're still experiencing any problem do not hesitate to contact us directly[_cuted_]

]]> Thu, 27 Nov 2025 08:56:52 +0000 https://nahimic.helprace.com/fr/i751-updated-how-to-recover-nahimic-with-one-click https://nahimic.helprace.com/fr/i751-updated-how-to-recover-nahimic-with-one-click Nahimic Support Nahimic Support After a Windows update or an unexpected malfunction, Nahimic might fail to initialize properly and the following message could appear "Nahimic has failed to initialize". 

If you're experiencing any problem with Nahimic, you can try to recover Nahimic full functionality by using the attached Nahimic automatic restore tool.

You simply has to download and launch the tool with one click and it will process to detect your hardware, check your system updates, clean and install everything needed to get Nahimic working again. 

It is as simple as that! In case you're still experiencing any problem do not hesitate to contact us directly by submitting a new ticket. We'll be pleased to help you. 

]]> Sound Tracker 2.0: Compatible Games List Dear users,

You can find below the list of compatible games with our Soundtracker 2.0.

More games will be added in in future updates.

]]> Thu, 02 Apr 2026 09:06:25 +0000 https://nahimic.helprace.com/fr/i752-sound-tracker-2-0-compatible-games-list https://nahimic.helprace.com/fr/i752-sound-tracker-2-0-compatible-games-list Nahimic Support Nahimic Support Dear users,

You can find below the list of compatible games with our Soundtracker 2.0.

More games will be added in in future updates.

Amnesia: Rebirth
Apex Legends
ARK: Survival Evolved 
Arma 3 
Atomic Heart
Back 4 Blood
BattleField 4
Black Myth: Wukong
Borderlands 2
Borderlands Game of the year Enhanced
Call of Duty: Modern Warfare II
Call of Duty: Modern Warfare II (Multiplayer)
Chivalry 2
Cyber Punk 2077
Dark Souls 2
Dark Souls 3
DayZ 
DOOM Eternal
Dying Light 2
Dying Light 
Elite Dangerous
Fallout 4 
Fortnite
God of War
God of War
Grand Theft Auto V 
Helldivers 2
High on life 
Left 4 Dead 2 
Mass Effect 3 (Legendary Edition)
Metal Hellsinger
Monster Hunter World
Naraka: Bladepoint
Overwatch 2
Overwatch 
Payday 2 
Payday 3
PUBG
Resident Evil 4
Returnal
Sea of Thieves 2023
Serious Sam: Siberian Mayhem
Sniper Elite 5
Team Fortress 2 
The Anacrusis
WitchFire
World of Tanks 
]]> What is Easy Surround feature? Easy Surround is perfect when you play games or watch movies. It creates a realistic immersive audio experience with multiple speakers placed around you.

It combines your internal speakers or other external speakers (USB, jack, HDMI) placed in front of you, with a Bluetooth speaker placed behind you to immerse you into the scene.

You will be able to feel the surround sound by playing an adapted content: 5.1 or 7.1 on your favorite game or movie.

Be sure to connect a Bluetooth speaker to your PC before using Easy Surround feature.

]]> Wed, 12 Apr 2023 14:55:49 +0000 https://nahimic.helprace.com/fr/i753-what-is-easy-surround-feature https://nahimic.helprace.com/fr/i753-what-is-easy-surround-feature Nahimic Support Nahimic Support Easy Surround is perfect when you play games or watch movies. It creates a realistic immersive audio experience with multiple speakers placed around you.

It combines your internal speakers or other external speakers (USB, jack, HDMI) placed in front of you, with a Bluetooth speaker placed behind you to immerse you into the scene.

You will be able to feel the surround sound by playing an adapted content: 5.1 or 7.1 on your favorite game or movie.

Be sure to connect a Bluetooth speaker to your PC before using Easy Surround feature.

]]> What are the audio devices compatible with Nahimic Nahimic effects can work with any device, speaker or headset with Bluetooth, USB, 3.5mm jack or HDMI connection.

When you're using an analog device (internal speakers, jack or SPDIF), Nahimic will apply automatically the effects on it.

When you're using a digital device (USB, HDMI, Bluetooth) Nahimic will ask you if you want to optimize it with Nahimic audio processing. Because some digital devices can already have their own audio processing embedded, so we let you choose if you want your default audio settings or Nahimic audio effects on it.

]]> Tue, 18 Apr 2023 10:10:07 +0000 https://nahimic.helprace.com/fr/i762-what-are-the-audio-devices-compatible-with-nahimic https://nahimic.helprace.com/fr/i762-what-are-the-audio-devices-compatible-with-nahimic Nahimic Support Nahimic Support Nahimic effects can work with any device, speaker or headset with Bluetooth, USB, 3.5mm jack or HDMI connection.

When you're using an analog device (internal speakers, jack or SPDIF), Nahimic will apply automatically the effects on it.

When you're using a digital device (USB, HDMI, Bluetooth) Nahimic will ask you if you want to optimize it with Nahimic audio processing. Because some digital devices can already have their own audio processing embedded, so we let you choose if you want your default audio settings or Nahimic audio effects on it.

]]> I can only hear sound on one headset, why? Some new systems are running with latest Intel processing technology.

In these specific cases, when you connect two Bluetooth headsets you might observe the second headset will have two different output devices in Windows device list, one from Intel and one from Microsoft driver, as you can see on the image below:

If you are in that case, you will have to select the one from Microsoft (with no "hardware acceleration" option). To do so, open the device properties and check:

]]> Thu, 07 Dec 2023 14:51:37 +0000 https://nahimic.helprace.com/fr/i767-i-can-only-hear-sound-on-one-headset-why https://nahimic.helprace.com/fr/i767-i-can-only-hear-sound-on-one-headset-why Nahimic Support Nahimic Support Some new systems are running with latest Intel processing technology.

In these specific cases, when you connect two Bluetooth headsets you might observe the second headset will have two different output devices in Windows device list, one from Intel and one from Microsoft driver, as you can see on the image below:

image-1701960390890.png

If you are in that case, you will have to select the one from Microsoft (with no "hardware acceleration" option). To do so, open the device properties and check:

image-1701960502393.png

]]> How can I change the Sound Tracker scale? You can adjust the Sound Tracker scale by sliding the "Scale" adjustment bar.

]]> Fri, 05 Aug 2016 08:31:59 +0000 https://nahimic.helprace.com/fr/i46-how-can-i-change-the-sound-tracker-scale https://nahimic.helprace.com/fr/i46-how-can-i-change-the-sound-tracker-scale Nahimic Support Nahimic Support You can adjust the Sound Tracker scale by sliding the "Scale" adjustment bar.]]> What is supposed to happen if I change the Music profile settings, then click on the Shooter profile, and then come back to the Music profile? If you change the Music profile settings, choose a different profile and go back on Music profile, the changes will be saved and you will find the Music profile settings as you left them.

]]> Fri, 05 Aug 2016 08:39:49 +0000 https://nahimic.helprace.com/fr/i48-what-is-supposed-to-happen-if-i-change-the-music-profile-settings-then-click-on-the-shooter-profile-and-then-come-back-to-the-music-profile https://nahimic.helprace.com/fr/i48-what-is-supposed-to-happen-if-i-change-the-music-profile-settings-then-click-on-the-shooter-profile-and-then-come-back-to-the-music-profile Nahimic Support Nahimic Support If you change the Music profile settings, choose a different profile and go back on Music profile, the changes will be saved and you will find the Music profile settings as you left them.]]> What is the Windows® device manager option “Show Disconnected Devices” for? This option allows to display all of the devices your hardware can support.

]]> Fri, 05 Aug 2016 08:59:21 +0000 https://nahimic.helprace.com/fr/i60-what-is-the-windows-device-manager-option-show-disconnected-devices-for https://nahimic.helprace.com/fr/i60-what-is-the-windows-device-manager-option-show-disconnected-devices-for Nahimic Support Nahimic Support This option allows to display all of the devices your hardware can support.]]> What will happen in Nahimic's UI if I change the default devices in Windows Audio settings panel? Nahimic’s UI will adapt to the new default device.

]]> Tue, 18 Apr 2023 12:28:02 +0000 https://nahimic.helprace.com/fr/i63-what-will-happen-in-nahimic-s-ui-if-i-change-the-default-devices-in-windows-audio-settings-panel https://nahimic.helprace.com/fr/i63-what-will-happen-in-nahimic-s-ui-if-i-change-the-default-devices-in-windows-audio-settings-panel Nahimic Support Nahimic Support Nahimic’s UI will adapt to the new default device.]]> What is Nahimic audio driver? The Nahimic audio driver is the part of the PC audio driver on which Nahimic audio processing happens. It comes pre-installed on your PC as we are in partnership with your PC's manufacturer to bring audio optimizations and enhancements:

  • The Nahimic audio driver adds speakers corrections (fine tuning), which lets your PC achieve the original sound design planned by your PC manufacturer. PC manufacturers work with Nahimic to optimize the sound design and performance of the PC and the driver and app ensure that the sound is optimized. Without the Nahimic audio driver, your PC may not sound as intended[_cuted_]
]]> Tue, 18 Apr 2023 09:12:22 +0000 https://nahimic.helprace.com/fr/i742-what-is-nahimic-audio-driver https://nahimic.helprace.com/fr/i742-what-is-nahimic-audio-driver Nahimic Support Nahimic Support The Nahimic audio driver is the part of the PC audio driver on which Nahimic audio processing happens. It comes pre-installed on your PC as we are in partnership with your PC's manufacturer to bring audio optimizations and enhancements:

  • The Nahimic audio driver adds speakers corrections (fine tuning), which lets your PC achieve the original sound design planned by your PC manufacturer. PC manufacturers work with Nahimic to optimize the sound design and performance of the PC and the driver and app ensure that the sound is optimized. Without the Nahimic audio driver, your PC may not sound as intended by the manufacturer.
  • An added benefit of the Nahimic audio driver is protecting your speakers by reducing excess vibration, ensuring you can enjoy higher volume without buzzing or distortion.

The manufacturer included these performance enhancements to ensure your PC performed its best when they planned the specifications for your model PC.

Beside the speakers' tuning, Nahimic is also bringing many other audio effects & features (surround, Equalizer...etc) that can be controlled and adjusted to your taste/scenario directly from Nahimic interface.

]]> What is Nahimic audio driver? The Nahimic audio driver is audio software that optimizes the performance of the speakers in your PC.

]]> Fri, 26 Feb 2021 10:14:12 +0000 https://nahimic.helprace.com/fr/i747-what-is-nahimic-audio-driver https://nahimic.helprace.com/fr/i747-what-is-nahimic-audio-driver Nahimic Support Nahimic Support The Nahimic audio driver is audio software that optimizes the performance of the speakers in your PC.

]]> How can I access Easy Surround feature? You will find Easy Surround feature as a new tab into Nahimic UI if you are in the following conditions:

  • Easy Surround is only available on some specific PC brands: Lenovo and MSI
  • for MSI users, Easy Surround feature will be only available for latest generations running on Nahimic driver 4.x.x

If you are in these conditions but do not see Easy Surround feature into Nahimic interface, make sure Nahimic app and driver are up to date. Updates go throught Microsoft store for the app and Windows update for the driver. You can also use our generic restore tool to[_cuted_]

]]> Wed, 12 Apr 2023 15:04:33 +0000 https://nahimic.helprace.com/fr/i754-how-can-i-access-easy-surround-feature https://nahimic.helprace.com/fr/i754-how-can-i-access-easy-surround-feature Nahimic Support Nahimic Support You will find Easy Surround feature as a new tab into Nahimic UI if you are in the following conditions:

  • Easy Surround is only available on some specific PC brands: Lenovo and MSI
  • for MSI users, Easy Surround feature will be only available for latest generations running on Nahimic driver 4.x.x

If you are in these conditions but do not see Easy Surround feature into Nahimic interface, make sure Nahimic app and driver are up to date. Updates go throught Microsoft store for the app and Windows update for the driver. You can also use our generic restore tool to install latest update: https://nahimic.helprace.com/i751-new-how-to-recover-nahimic-with-one-click

]]> I can’t hear any sound on my system after using Sound Sharing As we are using our Virtual Audio Device to mirror the audio on your two selected devices, this one is selected when Sound Sharing is used.

]]> Thu, 07 Dec 2023 14:20:25 +0000 https://nahimic.helprace.com/fr/i766-i-can-t-hear-any-sound-on-my-system-after-using-sound-sharing https://nahimic.helprace.com/fr/i766-i-can-t-hear-any-sound-on-my-system-after-using-sound-sharing Nahimic Support Nahimic Support As we are using our Virtual Audio Device to mirror the audio on your two selected devices, this one is selected when Sound Sharing is used.

]]> How can I change the transparency of the Sound Tracker? You can adjust the transparency of the Sound Tracker with the "Transparency" adjustment bar, making it look more or less discrete.

]]> Fri, 05 Aug 2016 08:31:03 +0000 https://nahimic.helprace.com/fr/i45-how-can-i-change-the-transparency-of-the-sound-tracker https://nahimic.helprace.com/fr/i45-how-can-i-change-the-transparency-of-the-sound-tracker Nahimic Support Nahimic Support You can adjust the transparency of the Sound Tracker with the "Transparency" adjustment bar, making it look more or less discrete.]]> My device doesn’t appear in the Windows® device manager. How do I make it appear? If you device does not appear, first, make sure your device is properly plugged into your computer and is properly installed.

If your device still does not appear, it may have been disabled and hidden in the Windows® device manager.

To make it appear again in your device list, just right-click on the Windows® device manager window (in the Playback or Recording tab, depending on the device you are interested in) and then select “Show Disabled Device”.

]]> Fri, 05 Aug 2016 08:58:34 +0000 https://nahimic.helprace.com/fr/i59-my-device-doesn-t-appear-in-the-windows-device-manager-how-do-i-make-it-appear https://nahimic.helprace.com/fr/i59-my-device-doesn-t-appear-in-the-windows-device-manager-how-do-i-make-it-appear Nahimic Support Nahimic Support If you device does not appear, first, make sure your device is properly plugged into your computer and is properly installed.

If your device still does not appear, it may have been disabled and hidden in the Windows® device manager.

To make it appear again in your device list, just right-click on the Windows® device manager window (in the Playback or Recording tab, depending on the device you are interested in) and then select “Show Disabled Device”.

]]> I plugged in an external sound card and Nahimic doesn’t support it. Why? External sound cards have their own drivers, audio processing and software which are completely independent of Nahimic.

]]> Fri, 05 Aug 2016 09:04:02 +0000 https://nahimic.helprace.com/fr/i62-i-plugged-in-an-external-sound-card-and-nahimic-doesn-t-support-it-why https://nahimic.helprace.com/fr/i62-i-plugged-in-an-external-sound-card-and-nahimic-doesn-t-support-it-why Nahimic Support Nahimic Support External sound cards have their own drivers, audio processing and software which are completely independent of Nahimic.]]> What kind of improvement is the Nahimic audio driver bringing to the audio of my pc?
  • The Nahimic audio driver adds speaker correction (fine tuning), which lets your PC achieve the original sound design planned by your PC manufacturer. PC manufacturers work with Nahimic to optimize the sound design and performance of the PC and the driver and companion app ensure that the sound is optimized. Without the Nahimic audio driver your PC may not sound as intended by the manufacturer.
  • An added benefit of the Nahimic audio driver is protecting your speakers by reducing excess vibration, ensuring you can enjoy higher volume without buzzing or distortion.

    • The manufacturer included these performance enhancements to ensure your[_cuted_]

    ]]>     Fri, 26 Feb 2021 10:13:51 +0000 https://nahimic.helprace.com/fr/i746-what-kind-of-improvement-is-the-nahimic-audio-driver-bringing-to-the-audio-of-my-pc https://nahimic.helprace.com/fr/i746-what-kind-of-improvement-is-the-nahimic-audio-driver-bringing-to-the-audio-of-my-pc Nahimic Support Nahimic Support
  • The Nahimic audio driver adds speaker correction (fine tuning), which lets your PC achieve the original sound design planned by your PC manufacturer. PC manufacturers work with Nahimic to optimize the sound design and performance of the PC and the driver and companion app ensure that the sound is optimized. Without the Nahimic audio driver your PC may not sound as intended by the manufacturer.
  • An added benefit of the Nahimic audio driver is protecting your speakers by reducing excess vibration, ensuring you can enjoy higher volume without buzzing or distortion.

    • The manufacturer included these performance enhancements to ensure your PC performed its best when they planned the specifications for your model PC.

    ]]>